Buy from anywhere and fulfill from anywhere in today’s competitive retail landscape is the ultimate goal for retailers. However, many are behind in their omnichannel rollouts, which can impact their competitiveness and customer service capabilities.
An omnichannel OMS is the critical tie between physical and digital commerce and enables buy, fulfill and return anywhere customer-centric commerce. Moreover, an OMS provides the ability to configure the WHO, WHAT, WHERE, WHEN and WHY of inventory sourcing and allocation:
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