BRP 2018 Digital Commerce Survey


Download the BRP 2018 Digital Commerce Survey

The traditional retail model has experienced significant disruption over the last decade.

Customers' journeys are more complicated and varied than ever before. Consumers now start and stop their shopping journey in different channels, including online marketplaces and social media, and frequently shop for the same product across different retailers, both online and in the store. Where should you focus, and how can you get ahead?

In this annual digital commerce survey conducted by BRP, you'll learn 6 major trends that are driving fundamental change in retail over the next few years, including:

  • #1: The blurring lines of retail
  • #2: Curated shopping
  • #3: Bespoke products
  • #4: Influence of mobile
  • #5: Conversational commerce
  • #6: Autonomous fulfillment and delivery

To learn more, read the full report, sponsored by enVista, by completing the short form.