Gartner says, “The freight audit and payment landscape is changing due to increased e-commerce, technology developments, security concerns and volatility in the transportation industry.”
In its 2021 Market Guide for Freight Audit and Payment Providers, Gartner identifies:
Logistics leaders use the 2021 Gartner Market Guide for Freight Audit and Payment Providers research to evaluate and identify service providers with which to discuss FAP features and requirements and match their capacity and coverage against business processes and goals.
Gartner, Inc.; Market Guide for Freight Audit and Payment Providers; Brock Johns, Bart De Muynck, Brian Whitlock, 28 June 2021. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.