The Five Pillars of Omni-Channel Success


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The Five Pillars of Omni-Channel Success

No two retailers can follow the same path to an omni-channel objective. Each faces its own set of distinct challenges, posed by outdated inventory models, operational hurdles, supply chain constraints, legacy technology investment, and cultural barriers. Indeed, all of these things being equal, the strategic objective itself will warrant a different course of action from one retailer to the next.

The Five Pillars are central tenets of a seamless, efficient, and profitable omni-channel fulfillment model. With them, virtually any retailer can leverage these waypoints to successfully guide its own, unique path to omni-channel success.

In this white paper, you will learn the Five Pillars and their implications on:

  • Inventory optimization
  • Operations management
  • Supply chain visibility
  • Technology integration
  • People, processes and training