Winning brands don’t underestimate the importance of customer experience. From consistent advertising to a sharp website, the in-store environment and all the way to the customer’s doorstep—a throughline of considered, intentional brand encounters makes for repeat customers.
It’s bad enough to lose your own sales, but if a potential customer got far enough in the process to abandon their would-be purchase, they’re likely heading straight for your direct competitor.
So what can be done about it? In this eBook, gain insight into OMS and last-mile technology. Fill out the form to download the whitepaper.